At Prime Estates, we’ve never tried to be like everyone else - and that’s exactly why our clients keep coming back.
Founded by Bash Bahra in 2004, Prime Estates was born from a desire to offer something better than the corporate model - a service where clients are people, not numbers, and every home move is handled with care, honesty and commitment.
“From the outset, the Prime Estates model has been centred on delivering exceptional customer service - a commitment that has earned us a strong reputation and numerous industry accolades over the past 20 years. These include being named Best Agent in the UK for Customer Experience and Best Agent in the Midlands.”
We’re a family-run, independent estate agency with offices in Castle Bromwich and Yardley, proudly serving the communities of East, South East and North East Birmingham for over two decades.
We live here. We work here. We care about doing right by the people who trust us with their homes - whether they’re buying their first, letting their tenth, or simply planning their next step.
Every property is different; every person is too. That’s why we don’t offer generic advice or one-size-fits-all plans. We listen first, offer honest, practical guidance and provide the same level of service we’d want for our own families.
You won’t find slick sales scripts or corporate jargon here - just approachable people with local insight, decades of experience and a commitment to getting things done properly.
From our Castle Bromwich office:
Solihull, Shard End, Castle Vale, Erdington, Minworth, Hodge Hill, Saltley, Water Orton, North Warwickshire
From our Yardley office:
South Yardley, Stechford, Hall Green, Gilbertstone, Lea Hall, Hay Mills, Little Bromwich, Small Heath, Garrett’s Green, Lyndon Green, Sheldon
“The team helped us sell our family home with care and professionalism during a very emotional time. They kept us updated throughout and treated us with real kindness.”- Ken Clarke, Castle Bromwich
“Faye was amazing from start to finish. The difference in professionalism compared to our last agent was clear - and the results spoke for themselves.”- Leona Wilson, Yardley
“Buying our first home felt easy with Prime Estates. The support we received made all the difference. We’ll definitely come back when we move again.”- Rebecca Cox
At Prime Estates, we make it personal - and we stand by our word.
“Achieving results above asking price is always the aim. Great service comes first.”
I founded Prime Estates in 2004 because I wanted to create an agency that truly puts people first, not just properties. I’m involved in every aspect of the business: market appraisals, client care, team support, and managing our growing portfolio of sales and auction listings.
What I love most is helping clients achieve more than they expected. Whether that’s exceeding the asking price or selling quickly through auction, I’m proud of the honest advice and hard work that defines our service.
Top tip: Choose an agent who can provide evidence of their track record
Tea or coffee: Definitely coffee
Weekend vibe: Life is busy with five children, but I always make time for the gym and family holidays
“Real estate isn’t just my career - it’s my passion and my hobby.”
I’ve worked in the property and finance industry for over 25 years, including time as a mortgage consultant and in both corporate and independent estate agencies. I co-founded Prime Estates in 2008 with my long-time business partner; we’ve now spent more than 25 years working side-by-side.
I genuinely enjoy building strong relationships with clients and helping them make informed decisions about their futures. Supporting people through some of life’s biggest moves is what drives me every day.
Top tip: Choose a property and a mortgage adviser who both make you feel confident and supported.
Tea or coffee: Coffee to keep up with the pace!
Weekend vibe: Family time and keeping up with the industry; it never stops!
“I thrive on competition; and helping Prime stand out for all the right reasons.”
I’ve worked in the property industry for nearly 30 years and still get a buzz from helping people take the next step. I love the variety of the local market, and the challenge of being the best at what I do. Whether you're buying, selling, or letting, I’m here to guide you through it with straightforward advice and local knowledge.
Top tip: Get your mortgage advice early; it can make everything easier
Tea or coffee: Tea
Weekend vibe: Walks and social time with friends and family
“Clients return to us time and again because we’re still here; familiar, friendly, and consistently helpful.”
I’ve been in the industry for over 20 years and have helped hundreds of people move in and around Castle Bromwich. What makes this job so rewarding is knowing that people come back to us because they trust us - we’re still here, still giving the same honest, personal service. I try to make every conversation feel less daunting and more like a chat with a neighbour.
Top tip: Don’t assume the biggest names are the best; look for someone who truly listens
Tea or coffee: Tea please!
Weekend vibe: I’m either at work or spending time with family
“It’s amazing how much people’s homes reflect their personalities; no two are ever the same.”
I’ve worked at Prime Estates for years and still love meeting new people every day. What I enjoy most is chatting with locals, hearing their stories, and helping to match them with the right buyer. I make it my job to keep things moving - and to keep everyone updated every step of the way.
Top tip: Have your paperwork ready and reply to emails quickly - it really speeds things up
Tea or coffee: Tea with milk and one sugar
Weekend vibe: I’m usually with my family, doing housework or out in the garden
“I live locally, and that makes this job personal; I genuinely want to help people move with ease and confidence.”
With nearly 30 years in estate agency, Faye has worked across all roles and brings deep insight to every sale and let. Living in the area and having a daughter at a local school gives her an added motivation: making sure every client is treated with genuine care and respect. Whether guiding first-time buyers or supporting seasoned landlords, she’s here to simplify the process and make it feel less daunting.
Top tip: Be honest, be prepared - it makes everything smoother
Tea or coffee: Tea with one sugar (or a cold drink on hot days)
Weekend vibe: Making memories with her daughter, and downtime with the cats and dog
“I’m a people person at heart, and I genuinely love what I do.”
I joined Prime Estates back in 2007, and for me, this has always been more than just a job; it’s a passion. I thrive on building relationships and helping clients find the right property, no matter their background or situation. Every day brings something new, and being part of such a dynamic and rewarding industry continues to inspire me.
Top tip: Trust your gut when choosing a home, it should feel right.
Tea or coffee: Always something refreshing!
Weekend vibe: Family time with my kids, making memories.
“It’s the best feeling in the world helping people find their perfect place.”
I’ve been part of the Prime Estates team since 2017, working across both the Castle Bromwich and Yardley branches. What I love most is that Prime shares my values; honesty, integrity and genuine care.
We listen carefully, treat every client with respect, and use our local knowledge to make sure each home is matched with the right buyer. Helping vendors achieve the best outcome and making the process smoother for everyone is what it’s all about.
Top tip: Whether you're buying or selling, choose an agent you trust - one who really listens.
Tea or coffee: Decaf tea, always.
Weekend vibe: Brunch with loved ones or pottering in the garden.
